1. How do I make a reservation?
You can easily book through our website by selecting your desired villa, dates, and number of guests. Click “Book Now” and follow the steps. You will receive an instant confirmation via email.
2. What payment methods do you accept?
We accept bank transfers, credit cards, and secure online payments. You will receive full payment instructions upon booking confirmation.
3. Do you require a deposit?
Yes. A deposit or full payment may be required to confirm your reservation. The remaining balance must be paid 30 days before check-in.
4. Can I cancel or change my booking?
Yes, but it depends on the timing. Please refer to our Cancellation & Refund Policy for details. All cancellations must be made via email.
5. What time is check-in and check-out?
Check-in: 16:00 Check-out: 10:00 Early check-in or late check-out may be possible upon request.
6. Are utilities included in the price?
Yes, electricity, water, internet, and pool/garden maintenance are all included in the rental price.
7. Is the pool private and heated?
All our villas feature private pools. Some villas offer heated indoor pools or heated outdoor pools (with extra charge). Please check the villa listing for details.
8. Are pets allowed?
Some of our villas are pet-friendly. Please filter the villas by this feature or contact us before booking.
9. Do you offer airport transfer or car rental?
Yes, we can assist you with airport transfers and car rentals. Let us know your needs after booking or check our Services page.
10. How far are the villas from the beach or town center?
Each listing provides exact distance details. Most villas are within 5–15 minutes by car from the beach or town center. If you need walking distance options, let us know.
11. Do you offer support during our stay?
Absolutely. Our local team is available 24/7 for any urgent issues or requests during your stay.